Our
Policies
Shipping & Return Procedures
SHIPPING POLICY
At Malibu Clay, we take great care in packaging and shipping your orders. We use reliable shipping methods to ensure your items arrive safely and promptly. Shipping is free to all United States Zip Codes.
For international orders, please contact us directly to arrange shipping.
We are committed to delivering your pottery with the utmost care and efficiency.
RETURNS & EXCHANGES
We want you to be thrilled with your pottery from Malibu Clay.
If for any reason you are not completely satisfied with your purchase, please contact us within 7 days of receiving your order to arrange for a return or exchange.
Please note that customized or personalized items are not eligible for return or exchange unless they arrive damaged.
Your satisfaction is our priority, and we will work with you to ensure a smooth and satisfactory return or exchange process.