The
FAQs
Our Frequently Asked Questions
Frequently Asked Questions
- 01
All art is shipped free within United States zip codes, except for murals and functional sculpture. Please email for a quote on those pieces.
- 02
If you are not satisfied with your purchase, please contact me within 7 days. The piece must be professionally repacked and returned to me for a full refund and/or an exchange. Customized or special-order pieces are not eligible for return or exchange unless they arrive damaged.
- 03
DO NOT OPEN THE PACKAGE! Please photograph the package, reject the shipment and return it to me. Let me know immediately if this occurs.
- 04
Please photograph the damaged item and contact me immediately for a full refund.
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- 05
All functional pottery is food and oven safe. Due to the metallic levels in my clay and glazes, pieces in the microwave will heat up.
- 06
Yes. Pieces with gold or silver lusters should be hand washed. The dishwasher will dull those glazes over time.
- 07
We do our best to accurately represent our art photographically. We color correct each photo to the glaze on the specific piece. That being said, the actual glaze might look different than the photo when you receive your art object and place it in your home. Each piece is unique and hand made.